Privacy Policy

This Privacy Policy explains how 1269446 B.C. Ltd., doing business as Show Builder ("Show Builder," "we," "us," or "our") collects, uses, and protects your personal information when you use our website, applications, and services (collectively, the "Services").

By using the Services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide:

• Account details (such as name, email address, and login credentials).
• Content you upload (such as video files, text, and other media).
• Communications with us (support requests, feedback, surveys).

Automatically Collected Information:

• Device and usage data (IP address, browser type, operating system, pages visited).
• Cookies and similar technologies to understand usage and improve Services.

Third-Party Sources:

• If you log in using a third-party account (e.g., Google, Apple), we may receive basic profile information from them.

2. How We Use Information

We use your information to:

• Provide, maintain, and improve the Services.
• Personalize your experience and recommend features.
• Communicate with you about updates, support, and service notices.
• Protect against fraud, abuse, or illegal activity.
• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share it only in these situations:

• Service Providers: With vendors that help us operate the Services (e.g., cloud hosting, analytics, customer support).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets.
• With Your Consent: When you direct us to share your information.

4. User Content

You control the content you upload. While we process and host your videos to provide the Services, you retain ownership of your content. Please avoid uploading personal information in video or text content unless you are comfortable with it being processed as part of the Services.

5. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, analyze usage, and improve our Services. You can disable cookies through your browser, but some features may not work properly.

6. Data Retention

We retain personal information as long as necessary to provide the Services and for legitimate business purposes (e.g., legal, accounting, or security requirements). When no longer needed, we will securely delete or anonymize it.

7. Security

We use reasonable safeguards (technical, administrative, and physical) to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal data, we will delete it promptly.

9. International Users

If you access the Services from outside Canada, be aware that your information may be transferred to and processed in Canada and other countries where we operate. These locations may have different data protection laws than your country.

10. Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you.
• Requesting corrections or deletions.
• Objecting to or restricting certain processing.
• Withdrawing consent (where applicable).

To exercise these rights, contact us at hello@showbuilder.ai.

11. Changes to this Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you (e.g., by posting on our site or emailing you). Your continued use of the Services means you accept the updated Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

📧 hello@showbuilder.ai
📍 1269446 B.C. Ltd., dba Show Builder, Victoria, BC, Canada